Terms and Conditions
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• Child Policy : |
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• Children up to 6 years can stay free in parent's room when sharing bed with
parents. Children aged 12 years and older are fully charged. |
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• Accommodation for up to 2 children aged 5 or under is free when sharing with
two adults in a standard guest bedroom. Upgrade charges apply for larger rooms.
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• To accommodate a family in our guest bedrooms, a bed cot will be used.
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Pets Policy : |
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• Pets are not allowed. |
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Cancellation Policy : |
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• Cancellation prior to 3 days from arrival would be charged 5% of the total
amount. |
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• Cancellation received within 3 days prior to arrival will incur the first 1
night charge. |
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• Failure to arrive at hotel will be treated as No-Show and no refund will be
given. |
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• Cancellation of Special Packages & Day use plans are not possible &
non-refundable. |
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Identity Record : |
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• It is mandatory for guests to present valid photo identification at the time
of check-in. According to government regulations, a valid Photo ID has to be
carried by every person above the age of 18 staying at the hotel. The
identification proofs accepted are Driving License, Voter ID Card, Passport.
Without valid ID the guest will not be allowed to check in. We reserve the right
to cancel or modify reservations where it appears that a customer has engaged in
fraudulent or inappropriate activity or under other circumstances where it
appears that the reservations contain or resulted from a mistake or error.. |
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Meals: |
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A compilmentary breakfast will be served if you are staying in Royal AC
room. |
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Car Parking: |
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• Car parking is available free, subject to availability at our hotel. Your room
booking does not guarantee a parking space and if you find the car park is full,
you will be given directions to the nearest alternative place. |
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Mobility Impaired:
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• Our hotels comply with the access requirements of local disability
legislation. If you have special requirements please inform us at the time of
booking. |
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Check In & Check Out:
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• 24 hours Check-in/Check-out valid for arrivals between 09:00 Am to 09:00 Pm
only. (Check-in any time between 09:00 Am to 09:00 Pm and the same time will be
your check-out time on your date of check-out.). |
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• Rooms cannot be guaranteed before 09:00 Am. (Before 09:00 Am, rooms can
be provided subject to availability of rooms only.). |
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Internet Usage:
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• Unlimited WIFI |
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Payment: |
• You will be asked to guarantee your booking with a debit or credit card
including your 3 digit security code or through net banking. We accept all major
cards.
A full non refundable, non transferable payment is required for promotional,
seasonal and advance purchase rates at the time of booking.
On arrival at the hotel, all reservations will require a pre-authorisation with
a credit card or cash deposit to cover incidentals during your stay.
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Hotel Cancellation Policy: |
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• Cancellation done before 48 hours of guest check-in: 75% of the total amount
paid will be refunded. |
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• Cancellation done within 48 hours of guest check-in: No refun. |
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Cancellation by Hotel: |
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Very occasionally, we may have to cancel your booking. We will tell you as soon
as possible, and offer you an alternative accommodation of the same standard, or
higher, or offer a full refund. We regret we cannot pay compensation or any
reimbursement of any expenses or costs you may incur as a result of any such
cancellation or change. |
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General: |
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Hotel MB International makes every attempt to ensure that information supplied on
www.hotelmbinternational.in and our booking sites is up to date, but cannot
guarantee the accuracy of information or availability of bookings. These terms
and your booking are subject to the laws of the jurisdiction in which Hotel MB
International is situated. |
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